Shipping policy

We process orders within 24–72 hours and deliver them within 6–15 days depending on your location, with tracked shipment included for your convenience.

International Shipping

We ship to 230+ countries worldwide. A flat rate of $20 AUD applies to all international orders.

Estimated Delivery Times

International orders typically arrive within 6–15 business days from dispatch, depending on your location and local customs processing times. All international shipments include tracking.

Customs, Duties & Import Taxes

Please be aware that international orders may be subject to customs duties, import taxes, or other fees levied by your country's customs authority. These charges are the responsibility of the recipient and are not included in our product prices or shipping rate. We are unable to predict or control these fees — we recommend checking with your local customs office before placing an order if you have concerns.

Customs Declarations

All international packages are declared at their full purchase value as required by law. We are unable to mark orders as "gifts" or under-declare values.

Domestic Shipping (Australia)

Australian orders are fulfilled and delivered according to standard domestic carrier timelines. Shipping rates are calculated at checkout.

Returns & Exchanges

We offer a 30-day refund/exchange policy for all orders, ensuring a hassle-free shopping experience. For any queries or assistance, our customer support team is always ready to help.